Professional Taobao Agent Service

A Taobao agent is a service that helps international buyers purchase products from Chinese marketplaces like Taobao. You need one because Taobao primarily serves Chinese customers, with most listings in Chinese, payment methods that are difficult for foreigners to use, and limited international shipping options. EE-Supply bridges this gap by handling language translation, payments, quality checks, and international shipping.

Our service fee is typically 5-10% of the product value, depending on the complexity of your order. We offer transparent pricing with no hidden costs. International shipping costs are separate and vary based on the weight, size, and destination of your package. We provide competitive shipping rates due to our volume discounts with major carriers.

The total process usually takes 2-3 weeks from order placement to delivery:\nProduct purchase and shipping to our warehouse: 3-7 business days\nQuality inspection and photos: 1-2 business days\nConsolidation (if you have multiple items): 1-3 business days\nInternational shipping: 3-7 days (express), 7-15 days (standard)

We accept various international payment methods for your convenience:\nPayPal\nCredit cards (Visa, Mastercard, American Express)\nBank transfers\nWestern Union\nMoneyGram\nYou can pay in multiple currencies including USD, EUR, and RMB.

Our quality control process helps identify most issues before shipping. If you receive a defective product or something that doesn't match the description:\nContact our customer service within 7 days of receiving your order\nProvide photos or videos showing the issue\nWe'll help you return the item to the seller and arrange a refund or exchange\nIn some cases, we may offer a partial refund without requiring a return

Yes, we support shopping from multiple Chinese websites:\nTaobao\nTmall\nJD.com\n1688.com\nDangdang\nMogujie\nAmazon.cn\nBanggood\nWe can also help you source products from Chinese suppliers not listed on these platforms.

Customs duties and taxes are determined by your country's customs regulations. These fees are the responsibility of the recipient and are not included in our shipping costs. We can provide guidance on potential customs fees based on your order and destination country, but we recommend checking with your local customs office for specific information.

Our dropshipping service allows you to sell products from Chinese marketplaces without holding inventory. When your customer places an order, you forward the details to us, and we handle the purchasing, quality check, and shipping directly to your customer. We can even include your branding on the packaging for a professional touch.

No, we don't have a minimum order requirement. Whether you're ordering a single item or placing a bulk order, we're happy to assist you. However, please note that shipping costs for very small orders may be relatively higher compared to the product value. We recommend consolidating multiple items to get the best value on shipping.